Habitus as a value lens to link customer engagement and value cocreation
- Creator: Ellway, Benjamin Piers William , Dean, Alison
- Resource Type: journal article
- Date: 2020
Transformative service research at the BoP: the case of Etawa goat farmers in Indonesia
- Creator: Dean, Alison , Indrianti, Nur
- Resource Type: journal article
- Date: 2020
An analysis of the airport experience from an air traveler perspective
- Creator: Wattanacharoensil, Walanchalee , Schuckert, Markus , Graham, Anne , Dean, Alison
- Resource Type: journal article
- Date: 2017
Enhancing service-for-service benefits: potential opportunity or pipe dream?
- Creator: Dean, Alison , Alhothali, Ghada Talat
- Resource Type: journal article
- Date: 2017
Using service logic to redefine exchange in terms of customer and supplier participation
- Creator: Pires, Guilheme D. , Dean, Alison , Rehman, Muqqadas
- Resource Type: journal article
- Date: 2015
Enhancing value for Chinese shoppers: the contribution of store and customer characteristics
- Creator: Wong, Amy , Dean, Alison
- Resource Type: journal article
- Date: 2009
The role of customer community in value co-creation for third places: an example of senior citizens
- Creator: Meshram, Kanika , Dean, Alison , Cowley, Kym
- Resource Type: conference paper
- Date: 2009
Using service logic to interpret customers' experiences during call centre interactions.
- Creator: Dean, Alison
- Resource Type: conference paper
- Date: 2009
Does technology use affect university students' perception of value?
- Creator: Bruff, Christine , Dean, Alison , Cheek, Bruce , Nolan, John
- Resource Type: conference paper
- Date: 2008
Is trust in first time service providers germane to the acceptance of new information systems?
- Creator: Marimuthu, Malliga , Dean, Alison
- Resource Type: conference paper
- Date: 2007
Comparing factors that contribute to value: the case of seniors and shopping
- Creator: Dean, Alison , Webster, Cynthia
- Resource Type: conference paper
- Date: 2006
Different educational delivery modes: meeting students' needs
- Creator: Bruff, Christine , Cheek, Bruce , Dean, Alison , Nolan, John
- Resource Type: conference paper
- Date: 2006
Enhancing value for Chinese shoppers: store and customer characteristics
- Creator: Wong, Amy , Dean, Alison
- Resource Type: conference paper
- Date: 2006
Student perceptions of the educational quality provided by different delivery modes
- Creator: Bruff, Christine , Dean, Alison , Nolan, John
- Resource Type: conference paper
- Date: 2005
Symbolic analysts in the new economy: call centres in less favoured regions
- Creator: Dean, Alison , Rainnie, Al
- Resource Type: book chapter
- Date: 2005